Our 15 Year Guarantee and Aftercare

Last Updated: 20/03/2026

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At Kingswood Shutters, we are committed to providing beautifully crafted shutters, professionally installed and built to stand the test of time. Our products are carefully selected for their quality and durability, and selected ranges are backed by a manufacturer's warranty of up to 15 years for added peace of mind.

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Our Commitment

We take pride in delivering shutters that are designed to provide years of enjoyment. From your initial Design Visit through to final installation, we are committed to providing exceptional service and craftsmanship.

15-Year Guarantee

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All shutter ranges are covered by a manufacturer's warranty of up to 15 years against defects in materials and workmanship.

The exact warranty period may vary depending on the product range selected.

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What Is Covered

• Manufacturing defects

• Faulty materials

• Defects in workmanship

• Structural integrity of the shutters under normal use

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What Is Not Covered:

• Accidental damage

• Misuse or neglect

• General wear and tear

• Damage caused by excessive force

• Alterations or repairs carried out by third parties

• Damage caused by flooding, leaks or excessive moisture (unless specifically designed for wet environments)

• Natural changes in timber, including minor movement and colour variation

Caring For Your Shutters

Plantation shutters are designed to be low maintenance and easy to care for.

To keep your shutters looking their best, we recommend:

• Dusting regularly with a soft cloth or duster.

• Wiping with a lightly damp cloth when necessary.

• Avoiding harsh cleaning products or abrasive materials.

• Keeping shutters away from excessive heat and prolonged moisture unless specifically designed for wet areas.

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Natural Characteristics

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Timber is a natural material and slight variations in grain, texture and colour are part of its character and beauty.

Minor movement or variation over time is normal and does not affect the performance of the shutters.

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Bathrooms and High Moisture Areas

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For bathrooms, kitchens and utility rooms, we recommend suitable waterproof or moisture-resistant shutter ranges.

Using the correct material in these environments will ensure optimum performance and longevity.

Adjustments and Aftercare

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Following installation, minor adjustments may occasionally be required as shutters settle into their environment.

Should you have any concerns following installation, please contact us and we will always do our best to help.

Making A Warranty Claim

If you believe your shutters have developed a fault covered under warranty, please contact us with:

• Your name and address

• Date of installation

• Description of the issue

• Photographs where possible

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We will assess the issue and arrange any necessary remedial action as quickly as possible.

Contact Us

Kingswood Shutters

Email: [hello@kingswoodshutters.co.uk]

Telephone: [Your Telephone Number]

Website: [www.kingswoodshutters.co.uk]

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Beautifully crafted shutters. Expertly installed. Designed to last.